Available anywhere, anytime, and accessible on any device 

There are many terms used to describe the technology behind the latest business telephone systems, these include; Voice over IP or VoIP, Voice-as-a-service or VaaS, Hosted PBX or our favourite, Cloud Telephony. Whichever you prefer, it’s quickly becoming the industry standard for business phone systems and with BT’s big announcement that ISDN and ISDN30 will be completely discontinued (SWITCHED OFF) by 2025, there’s never been a better time to look to the cloud for your new telephone system. 
Most early IP or Internet based phone systems were adopted by large enterprises for their cost saving potential on phone calls and reduced capital expenditure on hardware. With advancements in connectivity, infrastructure and cloud telephony systems they are now available to a much wider market and bring a whole host of features to ensure your phone system is working for your business, for your team, and your customers. There's still some significant cost savings to be had too. 
 
As with many of the best cloud solutions, our Cloud Telephony services are available from anywhere, anytime and accessible on any device. There are multiple levels of inbuilt security and a whole host of features available that include; 
Multiple Phone Numbers 
Advertise multiple phone numbers to bring your calls in to the right person or department and choose how or where to be seen with local, national or non geographic numbers. 
Digital Receptionist 
Welcome your callers and direct them through to the right person or department and play them music or deliver important sales or support messages whilst on hold. 
Intelligent Call Routing 
Automatically route incoming calls to where you want them, whether that be a person or department or to reduce call waiting times and share the load between teams. 
Call Recording 
Monitor performance and identify training needs whilst staying compliant with all regulations. Call Recording can be automated or initiated during a call, then stored or downloaded as required. 
Never miss a call 
Stay connected to your business, team and customers by forwarding your extension to your mobile phone, colleague or voicemail or take it with you on our softphone and desktop apps. 
Personalised Voicemail 
Let your callers know they’ve reached the right person or department and get notified of new messages via your phone, softphone and email to help you deal with them swiftly. 
Unify Communications 
Choose how you communicate with Video Calling & Conferencing, Instant Messaging and Faxing all from your one phoneworcs account on your phone, computer or mobile device. 
Reporting & Management 
Live call and user management, Listen in and message your team. Screen numbers against TPS (Telephone Preference Service) and view detailed activity reports for cost per person or department. 
Developer API 
Integrate your phone system with your existing CRMs and business management systems to control user and telephony related features and automate processes to improve productivity. 
Group of IP Phones
A feature rich phone service for your business 
A feature rich phone service for your business 
Our cloud telephone systems save you money and are rich in features that you cannot access using traditional phone systems. 
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